Resources

Vehicle identification guidance

• Dry Van Trailer Identification and specs ( Drive login required , ISPs only )
  Where to locate the VIN and other identifying information
• General Construction Equipment Identification ( Drive login required , ISPs only )
  Overview of how to identify typical construction equipment
• Motorhome Class A and C identification ( Drive login required , ISPs only )
  Standard locations to identify each unit for more common types of Motorhomes
• Reefer VIN location and specifications ( Drive login required , ISPs only )
  Where to locate the VIN and other specifications and industry guidance on what to inspect
• Tow Truck types VIN locations and specs ( Drive login required , ISPs only )
  Overview of standard location for VIN as well as common tow attachments
• Tractor unit VIN location ( Drive login required , ISPs only )
  Standard location for VIN on a Tractor unit, long haul trucking
• Travel Trailer VIN and Specs ( Drive login required , ISPs only )
  Typical location of VIN and other necessary specifications on Travel Trailers
• Utility Trailer Flat Car and Vintage Trailers VIN location ( Drive login required , ISPs only )
  Standard location for VIN or serial number on specific smaller trailer types

DRIVE Tutorials - ISP

• Accept or Decline an assignment ( Drive login required , ISPs only )
  Guidance on how an assignment is accepted or declined, declining will ask for a reason
• Accept or Decline assignment by Text ( Drive login required , ISPs only )
  Description of how to accept or decline an assignment by the text alert you receive.
• Mileage Request process ( Drive login required , ISPs only )
  Guidance on how to request mileage and reminder to always wait for mileage approval before proceeding.

DRIVE tutorials - Clients

• Assignment Type - What is included ( Drive login required , clients only )
  Description of how to interpret what is included with each different type of assignment, multiple assignments are only needed for multiple vehicles.
• Attach photos to existing file ( Drive login required , clients only )
  Overview of the process to attach photos to an assignment that has already been created.
• Attach Documents to an Existing file ( Drive login required , clients only )
  Overview of the process how an adjuster can attach a file or files to an existing file in our system, DRIVE.
• Adjuster Search guidance ( Drive login required , clients only )
  Gives step by step guidance on searching current or completed files
• Emails and Customer reply process ( Drive login required , clients only )
  Our system uses embedded codes to automatically populate your email reply to us into the database. If you receive a note from our staff, in most cases it will populate directly into the file.

Total Loss Guidance and Condition Forms

• Total Loss Assessments: Vehicle Valuation Services
  Link to multiple VVS Total Loss Evaluation forms
• Valu-Rite Request Forms | DCI Solution
  Link to multiple DCI Solution Total Loss Evaluation forms
• Total Loss Threshold by State - Total Loss Appraisals - Appraisal Engine Inc (Guidance only, independent verification suggested)
  **Suggested to independently verify information on the state Department of Insurance website** Site lists last known information by state on how and when a vehicle could or should be deemed a Total Loss or not.

Estimating Systems

• Adjustrite Commercial Truck Estimating
  Estimating software for commercial trucking and related vehicle types.
• Web-Est Collision Estimating Software For Independent Body Shops
  Link to Web-Est, online estimating software

What Is It...

• What is a Combine Harvester
  Overview of the unit and it's general use and function.
• What is a Baler or Hay Baler
  Overview of unit, use, crops involved and common terminology.
• What is a Farm Tractor
  General description and examples of common farm tractors, sizes and uses along with functionality.
• What is a Plow or Land Preparation Plow
  Summary of some common types of plows utilized primarily in the agricultural work.
• What is an Agricultural Sprayer
  Different types and uses of sprayers commonly utilized in agricultural work.
• What is a Dry Spreader
  Types of spreaders used from home to agricultural applications for fertilizer to seed to melt.
• What is an Agricultural Mower
  Common types, styles and uses for Agricultural Mowers.
• What are Planters Seeders Transplanters
  Overview of how these function and the different applications for each.

Salvage Vendors

• Heavy Salvage
  They specialize in connecting verified buyers to certified sellers of wrecked or salvaged semi-trucks, trailers, equipment or other heavy duty specialty vehicles.
• Crane Salvage
  A part of Heavy Salvage focused specifically on Cranes.
• Sell your truck | LKQ Heavy Truck
  National parts supplier division specific to Heavy Truck, offers the option for you to sell them your truck directly.
• Sell your car the easy way | Get an instant cash offer | Peddle
  Sell your old, busted, or junk car with no hoops, haggles, or headaches.

Total Loss by State - Link to State DOI

• Alabama
  Link to Alabama DOI with details and guidance on the Total Loss threshold and related issues

State Licensing - Guidance

• Alabama-Adjuster
  Link to AL DOI for details on licensing requirements and process
• Connecticut Adjuster and Appraiser
  Link to CT DOI, details for Adjuster and Appraiser licensing requirements, application and renewal process
• Delaware Adjuster and Appraiser
  Link to DE DOI, details on Adjuster and Appraiser licensing and renewal
• North Carolina Adjuster and Appraiser
  Link to NC DOI, details and fees for licensing application and renewals.